Privacy Policy

1. Information We Collect

• Account and contact details: email address(es) to deliver your report and communicate with you.
• Report inputs: first name, date of birth, time of birth (or indication that the birth time is unknown), and place of birth. If you send a gift, we collect the recipient’s email address you provide.
• Derived data: geographic coordinates and time zone derived from the place of birth.
• Transactional data: order identifiers, coupon or friend-code usage, purchase status, timestamps, and delivery status of reports and any related audio content.
• Usage data and analytics: pages viewed, events (e.g., progress through steps), device/browser information, and IP address collected via analytics tools to help us improve the product.
• Feedback: any comments or messages you send through in-product forms.

2. How We Use Information

• Provide, personalize, and deliver your astrology report.
• Send emails about your order, delivery, or service updates.
• Process payments and detect/prevent fraud.
• Operate, maintain, and improve the Services and user experience.
• Respond to your requests and support inquiries.
• Comply with legal obligations and enforce our Terms.

3. Legal Bases (EEA/UK)

Where applicable, we process personal data under the following legal bases: (i) contract performance (to provide the report you request), (ii) legitimate interests (product improvement, basic analytics, security), and (iii) consent (where required by law, e.g., certain cookies or marketing communications).

4. Cookies and Analytics

We use cookies and similar technologies to operate the site and for analytics. We currently use PostHog for product analytics which may collect usage events, device information, and IP address. You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

5. Sharing of Information

• Service providers: vendors that help with hosting, storage, delivery of content (including audio files), analytics, support, and payments. They process data on our behalf under appropriate safeguards.
• Gift delivery: if you specify recipient information for a gift, we will deliver the report to the email addresses you indicate.
• Legal and safety: where required by law, regulation, legal process, or to protect rights, safety, and integrity of our Services.
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to continued protections for personal data.

6. Data Retention

We retain personal data for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. Report artifacts are kept available for at least 30 days so you can re-access your purchase; operational logs and backups may persist longer as permitted by law and our policies. You can request deletion as described below.

7. Your Rights and Choices

• Access, correct, or delete your personal information, subject to applicable law.
• Object to or restrict certain processing, or request portability of your data (EEA/UK residents, where applicable).
• Opt out of non-essential analytics by adjusting browser settings or contacting us.

To exercise rights, please contact us using the in-product feedback option or the contact details on our website. We may need to verify your identity before fulfilling your request.

8. Children’s Privacy

The Services are not directed to children under the age where parental consent is required by law (for example, 13 in the U.S. or 16 in parts of the EEA). We do not knowingly collect personal data from such children. If you believe a child has provided personal data, please contact us to request deletion.

9. Security

We use reasonable technical and organizational measures to protect personal information. However, no system is perfectly secure, and we cannot guarantee absolute security of your data.

10. International Transfers

We may process and store information in Canada and other countries outside of your state, province, or country. Where required, we implement appropriate safeguards for cross-border transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you, for example by updating the date at the top of this page or providing a notice in the product.

12. Contact

If you have questions or privacy requests, contact: